Privacy Policy

Certify Secured is operated by Organizational Intelligence Group LLC ("we", "us"). It is a record-keeping tool that helps security integrators and independent technicians track certifications, licenses, and training records.

Account information. Your name, email address, and password (stored only as a secure hash) when you create an account, or your Google profile basics if you sign in with Google.

Workspace data. The records you or your company enter: technician names, email addresses, credential and license types, numbers, issue and expiry dates, training hours, and uploaded certificate files (photos and PDFs).

Payment information. Card details are collected and stored by our payment processor, Stripe. We never see or store your full card number — only the plan you bought, seat counts, and renewal dates.

Support conversations. Messages you send through the in-app help assistant, and the details you leave when you ask to talk to the founder, so we can answer you.

To run the service: show your roster and compliance status, send renewal reminders, generate verification pages and bid packets, process payment, and answer support requests. We do not sell your data, and we do not use your workspace records to advertise.

Managers and staff in your own company workspace can see the records their company entered. Technicians linked to a company can see their own records.

Public verification pages. Each technician can have a QR badge link. Anyone who scans it sees a limited verification page: the technician's name, company, credential statuses, and the company's dispatch phone number — nothing else. No account or payment data is ever public.

The in-app helper answers general questions about the product. Your questions are processed by our AI provider to generate an answer. Please don't paste license numbers, passwords, or other sensitive personal data into the chat. Conversations you escalate to the founder are saved so she can follow up.

Data is stored on our cloud hosting provider in the United States, encrypted in transit. We keep your records while your account is active. If your subscription lapses, we may retain records for a reasonable period so you can return, then delete them.

You can export or correct your records from inside the app, and you can ask us to delete your account and associated data at any time by emailing us. Depending on where you live (including California and Colorado), you may have additional rights to access, correct, delete, or port your personal information — email us and we will honor them.

We use a small number of providers to operate: cloud hosting and database, Stripe for payments, Google for optional sign-in, and an AI provider for the help assistant. Each processes data only to provide its service to us.

If we change this policy we'll update the date above and, for material changes, notify account holders by email.